Get in Touch

Our dedicated support team is available around the clock to assist you with any questions or concerns.

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Email Support

support@jackpotcity.com

Response within 2 hours
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Live Chat

Available 24/7

Instant response
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Phone Support

+1-800-JACKPOT

24/7 availability

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Frequently Asked Questions

How do I claim my welcome bonus?

Simply create an account and make your first deposit. Your welcome bonus will be automatically credited to your account.

What payment methods do you accept?

We accept all major credit cards, e-wallets, bank transfers, and cryptocurrency payments for your convenience.

How long do withdrawals take?

Withdrawal times vary by method and VIP tier, ranging from instant for VIP members to 24-48 hours for standard accounts.

Is my personal information secure?

Yes, we use industry-standard SSL encryption and are fully licensed to ensure your data and transactions are completely secure.